Privacy Policy

1. Introduction

At NEELOW, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

2. Information We Collect

We may collect personal information including:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing & Shipping Address
  • Order History
  • Payment Information (processed securely by payment providers)

3. How We Use Your Information

The information collected may be used for:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order updates and notifications
  • Improving our products and services
  • Preventing fraud and unauthorized activities
  • Complying with legal obligations

4. Marketing Communications

With your consent, we may send promotional emails, SMS, offers, and updates about our products. You may unsubscribe from marketing communications at any time.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences.

6. Sharing Information

We do not sell your personal information. Information may be shared only with trusted third parties necessary for:

  • Payment Processing
  • Shipping & Delivery
  • Customer Support
  • Legal Compliance

7. Data Security

We implement appropriate security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

8. Your Rights

You may request access, correction, or deletion of your personal information, subject to applicable legal requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

10. Policy Updates

NEELOW reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our Contact Us page.

Your Privacy Matters. We collect only the information necessary to provide a secure, seamless, and personalized shopping experience while protecting your data with appropriate safeguards.